If you are facing NBFC troubles and wish to file a complaint, you have several options available:
The RBI is the regulatory authority for NBFCs in India. You can lodge a complaint with the RBI’s Complaint Management System (CMS) through their website or by visiting the nearest RBI office.
The RBI has established an Ombudsman Scheme specifically for resolving customer complaints against NBFCs. You can approach the relevant Ombudsman office as per your jurisdiction to file a complaint.
You can contact the National Consumer Helpline, a toll-free number provided by the Department of Consumer Affairs, Government of India. They can guide you on the process of filing a complaint and provide assistance.
Various online platforms, such as the Integrated Grievance Management System (IGMS) or the National Housing Bank’s Complaint Management System, allow consumers to register complaints related to NBFCs. These platforms facilitate the resolution of grievances by connecting with the concerned authorities.
You can approach the appropriate Consumer Court, also known as the District Consumer Disputes Redressal Forum, to file a complaint against the NBFC. Consumer Courts have the jurisdiction to handle complaints related to deficient services or unfair trade practices.
Before filing a complaint, it is advisable to gather relevant documentation and evidence to support your case. Additionally, it may be helpful to consult with a legal professional to understand the specific legal remedies available to you based on the nature of the NBFC troubles you are facing.
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