Frequently Asked Legal Questions and Answers › Category: Banking / Finance › Protect Your Savings: Safeguarding Against SMS Online Fraud

Raghunathan asked 11 months ago

Query: online fraud using Airtel SMS to withdraw all savings account 1.83 lakhsI am retired army officer based in Trichy and my wife was subject to banking fraud using SMS in Mar 22 , the back was ICICI bank we gave Cybercrime complaint immediately and was hoping for some results, but have not received any response so far The Cyber crime officials have just acknowledge the complaint and have not responded at all , we have lost 1.83 lakhs, please advice

Response: Are you a victim of online banking fraud? Seeking legal assistance for recovering your savings?

I am writing in response to your inquiry regarding the online banking fraud incident involving your wife and the ICICI bank.

Ask your legal doubt of Protect Your Savings: Safeguarding Against SMS Online Fraud | Best advice and Consultation. Top Lawyers in Chennai | Best Legal Services 24x7Firstly, I understand the distress and frustration you must be experiencing due to the lack of response from the Cybercrime officials. Dealing with such incidents can be challenging. However, I assure you that our law firm is here to provide you with the necessary legal assistance and support.To address the situation effectively, I recommend taking the following steps:

Online fraud Consultation with a Legal Expert:

It is crucial to seek advice from a legal expert who specializes in cybercrime and banking fraud cases. They can assess the details of your case, review any evidence you have, and guide you on the best course of action.

Contact ICICI Bank:

Reach out to ICICI Bank and inform them about the fraudulent activity on your wife's savings account. Request a detailed investigation into the matter and provide them with any supporting documentation or information you have.

Follow Up with Cybercrime Officials:

Although the response from the Cybercrime officials has been unsatisfactory so far, it is important to persist in seeking their assistance. Keep following up with them regularly and provide any additional information they may require to expedite the investigation.

Preserve Evidence:

Gather and preserve all relevant evidence related to the fraudulent transaction. This includes SMS messages, bank statements, transaction records, and any correspondence with the bank or Cybercrime officials. This evidence will be crucial in building a strong case.

Engage a Legal Representative:

Consider engaging a competent lawyer who specializes in cybercrime and banking fraud cases. They can advocate for your rights, represent you in legal proceedings, and guide you through the legal processes involved in recovering your lost funds.

Our law firm has experienced lawyers well-versed in handling cybercrime and banking fraud cases. We understand the urgency and sensitivity of your situation. Finally, we are committed to providing you with the necessary legal assistance and support to pursue justice.